Here is a professionally written Refund & Return Policy for Restro Rashan:
Refund & Return Policy – Restro Rashan
Effective Date: June 11, 2025
At Restro Rashan, we strive to ensure your complete satisfaction with every order. If you are not entirely happy with your purchase, our refund and return policy makes the process smooth and transparent.
1. Eligible Returns
You may request a return or replacement under the following conditions:
- The product is damaged, defective, expired, or incorrectly delivered.
- The item must be reported within 24 hours of delivery via call or email.
- The product should remain unused and in its original packaging.
2. Non-Returnable Items
For safety and hygiene reasons, certain products are non-returnable, such as:
- Perishable items (e.g., milk, bread, fresh produce)
- Opened or partially used items
- Items without original packaging
3. Refund Process
- Once your return is approved, a refund will be initiated within 3–7 business days.
- Refunds will be credited to the original payment method used during purchase.
- For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or store credit.
4. How to Request a Refund or Return
Please contact us within 24 hours of delivery:
📧 Email: support@restorashan.com
📞 Phone: +91 98882 34677
📸 Attach a photo of the damaged/expired/wrong product to speed up the process.
5. Cancellation Policy
- Orders can be cancelled before they are packed or dispatched.
- Once the order is out for delivery, it cannot be cancelled.
- Prepaid order cancellations will be refunded in full within 3–5 business days.
Your satisfaction is our top priority. We appreciate your trust in Restro Rashan and are here to help every step of the way.