Here’s a Terms & Conditions draft tailored for Restro Rashan, your online grocery and essentials store:
Terms & Conditions – Restro Rashan
Effective Date: June 11, 2025
Welcome to Restro Rashan! By accessing or using our website, mobile application, or placing an order, you agree to be bound by the following terms and conditions.
1. General
- These Terms govern your use of Restro Rashan’s services, including browsing, ordering, and receiving products.
- We may update these Terms from time to time. Continued use of the website constitutes acceptance of any revised terms.
2. Eligibility
- You must be at least 18 years old to use our services.
- By using our platform, you confirm that all information provided is true, accurate, and complete.
3. Products & Pricing
- Prices, offers, and availability are subject to change without notice.
- We aim to display product images and descriptions as accurately as possible, but variations may occur.
- Product packaging may differ from what is shown online.
4. Orders & Payment
- All orders are subject to acceptance and availability.
- Restro Rashan reserves the right to cancel any order at its discretion.
- Payment must be made through secure online methods provided on the website.
- Orders will only be confirmed upon successful receipt of payment.
5. Delivery
- We deliver to select locations and will notify you if your pin code is not serviceable.
- Delivery timelines may vary based on product availability, location, and external conditions.
- Restro Rashan is not liable for any delays caused by third-party delivery partners.
6. Returns & Refunds
- Products can only be returned or exchanged under specific conditions (e.g., damaged or expired items).
- Requests must be made within 24 hours of delivery.
- Please refer to our separate Return & Refund Policy for details.
7. User Conduct
- You agree not to misuse the platform or provide any false information.
- Any fraudulent activity, abuse, or violation of these terms may result in suspension of your account.
8. Intellectual Property
- All content on Restro Rashan, including images, logos, and text, is the property of Restro Rashan and may not be copied without permission.
9. Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services.
10. Governing Law
- These Terms are governed by the laws of India.
- Disputes arising from the use of our platform will be subject to the jurisdiction of the courts in [your business city, e.g., New Delhi].
Contact Us
If you have any questions or concerns about these terms, please reach out to:
📧 Email: support@restorashan.com
📞 Phone: +91 98882 34677